Contact Us

Contact Us

Frequently Asked Questions … Answered!

I can’t login … what can I do?

Our login system requires that you enter your username or email AND password exactly as you did when you first registered (case-sensitive, with no extra spaces at the beginning or end).

If you are having difficulty logging in, first try to reset your password using the link on the Member Login page. You will be sent an email with instructions on resetting your password.

If you prefer, you can also try the Passwordless Login option at the bottom of the login page, which will also send you a time-sensitive email which will allow you to login with a password. If you use this option, please be sure to reset your password via your My Customer Account page as soon as you gain access.

If you do not see either of the above emails in your inbox, check any spam/junk folders you might have.

(Please note: Some email services frequently prevent delivery of such emails, particularly free providers such as Yahoo!, Hotmail or other similar services. We recommend avoiding using these email accounts with your iCreate account if at all possible.)

Check out our additional login help tips here.

If you’ve tried all of the above and still cannot login, please contact us for assistance using the form on the left.

How can I manage my iCreate email subscription?

All members are encouraged to subscribe to our free email list. Through this list, we share updates about on-site events, special promotions, new products and other activity on our sites, which includes and

Click here to subscribe to the iCreate for Dolls email list!

If you are already subscribed but need to make changes, you can do so via the “update your preferences” link at the bottom of your most recent iCreate for Dolls email.

Customer Service

Hours of Operation
Monday through Friday
8 am to 5 pm (Mountain Time)

All customer service is handled via email during business hours. We do not conduct business via telephone. If you are unable to correspond via email, you may also use our snail mail address:

iCreate for Dolls
Attn: Kristin Rutten
418 E Broadway St
Lewistown, MT  59457

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